At a municipal electronic helpdesk, citizens and business people can ask questions and request assistance. People can find information there, make announcements and appointments, and apply for permits or documents from the municipal administration — 24 hours a day, seven days a week.

 

We have developed electronic helpdesks for a number of municipalities. Using well-structured, intelligent web forms and log-in options, local residents and businesses can make extensive use of these electronic services. This offers them a better overview of municipal affairs and greater ease of use while the municipality handles the processes more efficiently in the background.